Политика конфиденциальности
13 Lives is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
Information we collect
When you use our website or place an order, we may collect personal information including your name, contact details, shipping address, billing information, and order history.
We may also collect limited technical information such as IP address, browser type, and website usage data to help improve our services.
How we use your information
We use your information to:
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Process and fulfil orders
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Communicate with you about your order or enquiries
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Provide customer support
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Improve our website, products, and services
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Meet legal and regulatory obligations
We do not sell or trade your personal information.
Sharing of information
Your information may be shared with trusted third parties only where necessary to operate our business, such as payment processors, shipping providers, and website service platforms. These parties are required to handle your information securely and in accordance with privacy laws.
Data security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.
Access and correction
You may request access to the personal information we hold about you, or request corrections if the information is inaccurate. Please contact us if you wish to do so.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us.